Shipping policy
Shipping policy
Processing Time
Orders are typically processed and shipped within 1-2 business days after the order is placed. Please note that orders placed on weekends or holidays will be processed the following business day.
Shipping Methods
We offer the following shipping methods for domestic orders:
- Standard Shipping: Estimated delivery within 3-5 business days.
- Expedited Shipping: Guaranteed delivery within 2 business days.
Shipping Costs
Shipping costs are calculated based on the weight of your order and the selected shipping method. The shipping cost will be displayed during the checkout process.
Free Shipping
We offer free standard shipping on orders over $37.99 within the continental United States.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the tracking link provided in the email.
Lost or Stolen Packages
In the rare event that your package is lost or stolen after being marked as delivered, please contact our customer support team. We will work with the carrier to initiate an investigation and find a resolution.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you have any questions or concerns about our shipping policy, please contact our customer support team at sales@dynamocks.us.